Terms of
Use

We are a dedicated architectural visualisation team.Our Mission is to provide premium quality photo-realistic images at a fraction of the cost, with an exceptional level of customer service. We want you to get ahead in the property market by benefiting from the realism of our images and taking advantage of our outstanding price point. We are a global company with offices in Australia, New Zealand, the United Kingdom and the United States.

TERMS AND CONDITIONS

1. The company Base 3D Pty Ltd (“BASE 3D”)will be providing professional services to your project and look to uphold the highest possible level of attention, integrity and confidentiality through all stages of the management and creation of architectural 3D images and animations. We hope you will enjoy the benefit of our superior level of finish at a reduced price.
2. BASE 3D will provide images based on the client’s plans and instructions. All still renders will be created quickly and dependent on the quantity ordered will be provided back to the client within around 5 days of ordering. Animations, due to their complexity will take a little longer, approximately 2-3 weeks from commencement. Please be mindful that Base 3D will not accept liability nor be held responsible for any perceived loss caused to the client as a result of misrepresentation or for any delays arising in the delivery of the renders. BASE 3D’s liability to the client for breach of contract or negligence is limited to the replacement value only. BASE 3D, without limitation is not liable for consequential loss or damages however arising. BASE3D is to be indemnified by the client for all claims arising from unlawful use of material supplied by the client in the production of the product or service.
3. The client acknowledges BASE 3D will not commence the work until confirmation of payment of the 50% deposit into our account and the final images will not be provided, nor may the client be able to use completed or partly completed images until confirmation of 50% final payment is received. All additional changes to work that are agreed by both parties are to be charged for accordingly and BASE 3D reserves the right to suspend work subject to any additional charges being paid. BASE 3D will complete all work, from modelling, adding texture

   and lighting and post-production effects. Once the render is complete it will be proofed. Any errors will be addressed. Minor alterations [up to 30% change] to the render may be accepted at BASE 3D’s discretion.

4. BASE 3D assists clients worldwide with their projects. BASE 3D is a registered company in the country of Australia ABN 46 427 663 939. If in the unlikely circumstance that a dispute, difference or claim in connection with this contract arises it will be determined by arbitration in New South Wales Australia. Public holidays in our studios may cause interruption to standard timing. All efforts to communicate this in advance will be taken.
5. Where a Quotation or Invoice comprises of more than one item, we reserve the right to pro-rata the final invoice on completion of items before the total items have been completed, where items in the total order cannot be completed or are delayed due to the client’s delay in providing information to complete such items or where the client requests items separate to the completion of the total order.
6. BASE 3D quotes for images at a standard size of 4000 pixels wide. If you have further size requirements, please communicate this and the quotation will be adjusted accordingly. The quoted cost of rendered images does not include the release of working files. BASE 3D reserves the right to refuse release of working files at our discretion.
7. Acceptance of these Terms and Conditions is acknowledged through any payment of monies relating to this quotation.